These Terms & Conditions govern the use of the website operated by Miel. Throughout the site, the terms “we”, “us”, and “our” refer to Miel.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions, including any additional policies referenced herein.

Our store may be hosted on third-party e-commerce platforms that provide us with the online platform to sell our products and services to you.

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ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.

We reserve the right to refuse service to anyone at any time for any reason.

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PRODUCTS & SERVICES

Certain products may be available exclusively online and may have limited quantities.

Due to the handcrafted nature of our products:

• Minor imperfections may occur and should not be considered defects

• Slight differences in embroidery, print placement, texture, or finish may exist

• Colours may vary slightly depending on screen settings and lighting

We reserve the right to:

• Limit product quantities

• Change pricing without notice

• Modify or discontinue products at any time

All product descriptions and pricing are subject to change at our sole discretion.

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ORDER & BILLING INFORMATION

We reserve the right to refuse or cancel any order placed with us.

You agree to provide accurate and complete purchase, billing, and account information for all orders placed on our website.

In the event of order cancellation or modification, we may contact you through the email address or phone number provided during checkout.

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SHIPPING & DELIVERY

Delivery timelines provided are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Miel is not responsible for delays caused by third-party shipping partners.

For more information, please refer to our Shipping Policy.

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RETURNS & EXCHANGES

Returns and exchanges are subject to our Return Policy.

Products must be unused, unwashed, and returned in original condition with tags attached.

Sale items may not be eligible for return or exchange.

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ACCURACY OF INFORMATION

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee that all information, product descriptions, pricing, or other content is error-free, complete, or current.

We reserve the right to correct any errors or inaccuracies at any time without prior notice.

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THIRD-PARTY TOOLS & LINKS

Our website may include access to third-party tools or links. We are not responsible for the content, accuracy, or policies of third-party websites or services.

Your use of such services is entirely at your own risk.

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USER COMMENTS & FEEDBACK

By submitting comments, feedback, suggestions, or other content to us, you agree that we may use, edit, publish, and share such content without restriction.

You agree not to post unlawful, abusive, defamatory, or harmful material on our website or social platforms.

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PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

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PROHIBITED USES

You are prohibited from using the website:

• For unlawful activities

• To violate intellectual property rights

• To distribute malicious software or spam

• To harass, abuse, or discriminate against others

• To collect personal information of others without consent

We reserve the right to terminate access to the Service for violations of these Terms.

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DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products and services are provided “as is” and “as available” without warranties of any kind.

Miel shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.

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INTELLECTUAL PROPERTY

All content on this website, including logos, designs, graphics, text, images, and product designs, are the intellectual property of Miel and may not be copied, reproduced, or used without prior written permission.

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GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in relation to these Terms shall be subject to the jurisdiction of the courts of Delhi, India.

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CHANGES TO TERMS

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

Continued use of the website following any changes constitutes acceptance of those changes.

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CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact us at:

Email: info.shopmiel@gmail.com
Instagram: @shopmiel.co